Delhi Metro Rail Corporation (DMRC) invites applications for the post of Customer Relations Assistant (CRA).
Payscale : In the range of Rs.5000-175-7625
No of Posts : 318 (UR-160, OBC-84, SC-47, ST-27, Exs-45)
Qualification : Three years Graduation course in any discipline from a Govt. Recognized University, with minimum 50% marks, and computer literacy (Certificate in Computer Appreciation Course of a minimum 6 weeks duration course from reputed Computer Training Institute).
Age : 18 to 28 Years (i.e. born not earlier than 2.7.1981 and not later than 1.7.1991).
Job profile : (CRA) entails interaction with the commuters at Customer Care Centres (CCC) and looking after the affairs of Metro Stations including operation control centres in shift duty including night shift.
Selection Procedure : Comprise four-stage process – Written Test (two papers), Psycho Test & Personal Interview followed by Medical examination in A-1 category.
Training & Probation : The selected candidates on appointment will be on Probation for a period of two years (including period of training), where they will undergo intensive training for prescribed duration.
How to apply : Download the application form through DMRC's website . The printout of the filled up application form should be sent to the following address by enclosing a non-refundable crossed Demand Draft for Rs.300/- for General & OBC candidates and for Rs.50/- for SC, ST & PWD candidates drawn only on State Bank of India in favour of DELHI METRO RAIL CORPORATION LIMITED, payable at Service Branch, New Delhi (Code No-7687) indicating on the reverse of the DD, their name & address, e-mail, telephone no. through ordinary post addressed to “DMRC Ltd., Post Bag No- 9”, Lodhi Road, New Delhi-110003. The filled up application should be sent in the envelope super scribing on it – “Post Code, Name of Post”. Last date for receipt of filled in application form is 19th October 2009. To download application click here Website : www.delhimetrorail.com
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